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How Is Trend of Contactless Payments Propelling Demand for mPoS Terminals?

The global population is set to rise to 9.7 billion by 2050 from around 7.7 billion in 2019, as per the United Nations (UN) World Population Prospects report. This is already visible everywhere, in the chaos caused on the roads every day due to more people and vehicles than they can handle. Another place this population growth can be commonly seen is shops and large stores, in the form of long, serpentine queues for checkout.

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Mostly, the number of cashiers is grossly low compared to the number of people who shop every day. This is to be a key enabler of the growth of the mobile point-of-sale (mPoS) terminals market size from $19.5 billion in 2019 at a 17.9% CAGR between 2020 and 2030, as per P&S Intelligence. Quick service is one of the key influencers of the customer experience, and at most places manned by humans, the service is quite slow.

As per research studies, on average, people spend up to 7 minutes every week, or up to 18 hours every year, in queues, which leads to the loss of productivity and a foul mood. Many times, the queues are not because there are too many shoppers at every counter, but because human cashiers take their time processing the order and payment.

This is why many supermarkets are eliminating human cashiers and replacing them with mPoS terminals, so shoppers can process their order and payment themselves. One more way in which such devices make transactions quicker is by enabling contactless payments. Such systems are modified to allow people to just wave or hold their payment cards over them till the mPoS terminal sensor establishes a connection.



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