Skip to main content

How Is Growing Contact Center Sector Driving VoIP Software Market?

The major trend in the VoIP software market is the rapid shift to the hosted public branch exchange (PBX) VoIP from managed PBX VoIP. Hosted PBX VoIP uses the cloud technology to offer cost-effective voice solutions that are replete with features. Additionally, these cloud-based solutions eliminate the requirement for expensive IT hardware, allow companies to scale up or down their storage without much modifications in the configuration, and enable users to manage their communications more effectively and easily.

In this regard, one of the strongest factors aiding in the advance of the VoIP software market is the growing adoption of these solutions in SMEs. VoIP solutions are easy to install, use, and troubleshoot, and they allow companies to make calls at significantly lower rates than traditional phone lines. In addition, VoIP solutions enable employees to be mobile, as they can simply install the software on their systems and not worry about having lengthy and complex cables, which is why this technology also reduces the risk of fire associated with wires.


The increasing demand for smart office systems with VoIP software could offer lucrative opportunities to the market in the coming years. Offices are becoming smart by using VoIP solutions to leverage simple voice commands to turn electrical appliances on and off and reorder supplies. Another emerging application of this technology is smart locks that can be scheduled to open and close at the specified time. As the software can be installed on computers, laptops, tablets, and smartphones and it offers fast data transmission, it is rapidly becoming popular in smart offices.

Asia-Pacific APAC) has been the highest-revenue-generating region in the VoIP software market till now, and it will also witness the fastest growth during the forecast period. This would be a result of the huge number of contact centers here, as APAC is a preferred outsourcing destination for European and North American companies. This is because the region has no dearth of skilled contact center employees, who can be hired at low salaries, which allows companies to cut costs.

Hence, with the growth of the contact center sector, the demand for VoIP software will continue increasing.

Comments

Post a Comment

Popular posts from this blog

Revenue Explosion Predicted in Global Micro Battery Market During 2020—2024

The global micro battery market had a valuation of $418.2 million in 2018 and is predicted to generate a revenue of $1,100.0 million by 2024. Furthermore, the market will exhibit a CAGR of 18.4% between 2019 and 2024. The increasing usage of wearable devices, the rising integration of the internet of things (IoT) in medical devices, and the soaring usage of compact batteries in healthcare applications are the major factors fueling the progress of the market. The rising incorporation of the IoT in medical devices is an important factor propelling the growth of the micro battery market across the globe. With the soaring population levels and the rising prevalence of chronic diseases in various countries, the healthcare industry is rapidly adopting high-tech solutions. The growing usage of advanced medical devices and wearable electronics is causing huge improvements in patient care and treatment procedures. Moreover, it is massively reducing the healthcare costs.  For example, medic...
Post a Comment
Read more

Demand for Webgames Set to Shoot Up in Asia-Pacific in Coming Years

The global webgame market valuation will rise from $3.5 billion in 2019 to $6.5 billion by 2030. Furthermore, the market is predicted to demonstrate a CAGR of 5.7% between 2020 and 2030. Depending on genre, webgames are classified into sports games, real-time strategy games, massive multiplayer online roleplaying games (MMORPGs), arcade games, and first-person shooters. Get the Sample Copy of this Report @ https://www.psmarketresearch.com/market-analysis/webgame-market-insights/report-sample Out of these, the popularity of first-person shooters will grow sharply across the world in the forthcoming years, as per the estimates of P&S Intelligence, a market research company based in India. These types of games are not like the third-person shooters, in which, the gamers can see the character which they are controlling. As these games are highly engrossing and thrilling, their popularity is soaring rapidly all over the world. Globally, the webgame industry is predicted to exhibit the...
Post a Comment
Read more

3D Printing Ceramics Market Research by Products & Services, Components & Geography

The technology has created immense opportunities for product designing and helped in consolidating product assembly processes. Ceramics are mainly used for printing plates, cups, and other cutlery items. Ceramic prototypes are also used in high temperature application areas in the aerospace and automotive industries. Get a free sample copy of this report @  https://www.psmarketresearch.com/market-analysis/3d-printing-ceramics-market/report-sample Rapid growth in the 3D printing ceramics market is driven by rise in demand for 3D printing in the dental industry and product modification, and development in various end-use industries. 3D printing is gaining demand in the healthcare industry, especially for dental applications. Ceramics are being preferred for 3D printing of orthopedic and dental implants, and heart valves, due to their characteristics such as inertness, porosity, resistance to high wear, high compression strength, and capability to mold into a variety of shapes...
Post a Comment
Read more